Console Top-up and Order Management Now Available
- Type: New capability
- Published: 2026-07-27
- Effective date: 2026-07-27
- Audience: Customers using points-billed Open Platform capabilities such as APIs and MCP
- Action required: To add points, sign in to the console and open Top Up
What's New
The Open Platform console now provides a self-service top-up and order management system. You can purchase a resource pack or top up points directly, with points automatically issued to the current customer entity after payment.
The launch includes:
- Resource pack purchases: choose a pack based on your usage volume and receive its point multiplier. The pack takes effect as soon as payment and point issuance complete.
- Direct point top-up: top up at
¥1 = 10,000 points, starting from ¥20. These points do not expire and are suitable for occasional use or a temporary balance increase. - WeChat Pay: scan the QR code on the order confirmation page. Payment and point issuance progress update on the page.
- Order management: find orders by order number, status, or type, and review the amount, creation time, payment time, and issuance status.
- Follow-up actions: continue payment for pending orders; review resource pack benefits, point issuance records, and payment details for completed orders; contact support when an order is marked abnormal.
How to Use It
- Sign in to the Open Platform console.
- Open Top Up from the left navigation.
- Select a resource pack or direct point top-up, confirm the order, and scan with WeChat to pay.
- After payment, check the available balance on Top Up, or open Order Management for order and issuance details.
API and MCP calls under the same customer entity share one points account. When multiple resource packs are active, points from the earliest-expiring pack are used first. Permanent points are used after resource pack points are exhausted.
Notes
- A resource pack's validity starts when its points arrive, and multiple packs can remain active at the same time.
- Unpaid orders close automatically when their countdown expires.
- WeChat Pay is currently the supported payment channel.
- Self-service invoicing and refunds are not currently available. Contact support if needed.